Tarun Sharma is a seasoned People, Customer Service, Sales and Operations leader with over 25 years of success in customer operations and customer marketing in the Telecommunication and Hospitality industry. He is currently General Manager of Customer Operations at TPG Telecom. TPG Telecom operates a number of leading mobile and internet brands including Vodafone, TPG, iiNet, Internode, Lebara and felix, providing consumers with a comprehensive portfolio of fixed and mobile products in the Australian telecommunications market.. Tarun leads Credit, Billing, Payments, Collections and Logistics functions across all TPG Telecom brands. He champions defining the strategy and delivery of CX as a driver of customer retention, and a key enabler to business efficiency and growth.